Shop Autopilot help
The most common questions, answered briefly. Your question isn't here? Just write it in your bot: it answers right away. Or e-mail us.
Questions
- How do I make a post?
- How do I make a reel from my own video?
- How does my reel end on a nice picture of the product?
- Can I put several videos in one reel?
- What is an AI image and an AI reel?
- How do I make a carousel?
- How do I change the text?
- When is my post published?
- How do I promote a sale?
- What is unlimited and what is counted?
- How do I connect Instagram and Facebook?
- Tips for a good video?
- How does the trial work?
- In which languages is the text written?
How do I make a post?
Send a photo of your product to your bot in Telegram. You get the finished post right away: the image and the text in Dutch, French and English. Tap ✅ and it goes out on Instagram and Facebook at the best time. Rather black, your own photo or another text? That is under ⋯ More; ✨ AI turns it into an AI image.
How do I make a reel from my own video?
Film 10 to 20 seconds, upright, in daylight, and send it to your bot as a normal video (not as a file). We keep the best moments, cut them on the beat of the music and brighten the picture. If you talk in the video, your voice stays, with soft music under it. Unlimited.
How does my reel end on a nice picture of the product?
Send one photo of the product with the video, in the same album or right after the video. The reel ends on that photo: the product on white. It also becomes the cover on Instagram.
Can I put several videos in one reel?
Yes. Send them one after the other (up to 6). The bot then asks: one reel of all videos, or separate reels. One reel takes the best moments of each video, with music. Separate reels arrive one by one; you approve each one.
What is an AI image and an AI reel?
With ✨ AI a model wears your garment in a nice setting. From that image, 🎬 Reel makes a short video that ends on your real product. These two count towards your monthly allowance; everything else is unlimited. Want a change? Just write it, e.g. 'lighter background'.
How do I make a carousel?
Send several photos of the same product together (front, back, detail). The bot then asks: 🎬 reel, 🎠 carousel or one image. A reel or a carousel reaches the most people.
How do I change the text?
Just write it in your bot, e.g. 'shorter', 'say size 44 is available too' or 'Dutch only'. Or tap ✏️. For a completely new text, tap the new-text button.
When is my post published?
After your ✅ the system picks the best time of the day. Want it different? Write 'post now' or 'tomorrow at 9'. A reel goes to Instagram, Facebook and also as a Story.
How do I promote a sale?
Write the discount with the photo, e.g. '-20%'. For a whole sale, use the campaign page on the web (🌐): you pick the products, we spread them over the best days, with the old and the new price.
What is unlimited and what is counted?
Unlimited: posts, your own photos and videos, carousels, reels of your photos and videos, texts and scheduling. Counted: only AI images and AI reels, per month by your plan. Need more? Buy an extra pack with one tap; it never expires.
How do I connect Instagram and Facebook?
Type /instagram or /facebook in your bot in Telegram and follow the link. You only give your password to Instagram or Facebook itself, never to us.
Tips for a good video?
Film upright, by a window or outside in the shade, and keep the phone steady. Show the whole piece at least once, top to bottom. Turn it slowly, or have someone wear it and turn around. Avoid feet and floor: we cut them out, but then less is left.
How does the trial work?
14 days free: unlimited posts and reels from your own videos, plus 6 AI images and 3 AI reels. On day 13 the bot asks whether you continue; one tap is enough. Want to stop? One message is enough and you pay nothing.
In which languages is the text written?
In Dutch, French and English, each written on its own, not translated. Only one language, or all three in one post? Write it, e.g. 'English only', or choose it in the settings on the web.
Another question? Write it in your bot in Telegram, or e-mail birol@birolstudio.com.